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Privacy Policy

Last updated: January 2026

Single Mattress Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website single-mattress.com.au (the "Site").

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Information You Provide to Us

We may collect information you voluntarily provide when you:

  • Fill out our contact form
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Communicate with us via email

This information may include your name, email address, and any other information you choose to provide.

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and your visit, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Links clicked
  • Date and time of visit

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small data files stored on your device that help us improve your experience and our services.

Types of cookies we use:

  • Essential Cookies: Necessary for the Site to function properly
  • Analytics Cookies: Help us understand how visitors interact with our Site
  • Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Site
  • Respond to your inquiries and provide customer support
  • Send you newsletters and marketing communications (with your consent)
  • Analyse usage patterns and trends to improve user experience
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Third-Party Services

Amazon Associates Programme

Single Mattress Australia is a participant in the Amazon Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon product links on our Site, Amazon may collect information about your visit and purchases in accordance with their own privacy policy.

Google Analytics

We use Google Analytics to analyse website traffic and usage patterns. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use this information to improve our Site and content. Google's ability to use and share information collected by Google Analytics about your visits is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

Other Third-Party Services

We may use other third-party services for hosting, email delivery, and advertising. These services may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors who perform services on our behalf
  • For Legal Purposes: We may disclose your information if required by law or in response to valid requests by public authorities
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: We may disclose your information for any other purpose with your consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request that we correct inaccurate or incomplete information
  • Deletion: You can request that we delete your personal information in certain circumstances
  • Opt-out: You can opt out of receiving marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Links to Other Websites

Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Email: privacy@single-mattress.com.au
  • Contact Form: single-mattress.com.au/contact

Australian Privacy Principles

This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). For more information about privacy in Australia, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.

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